Privacy Policy
Last updated: 2026-03-01
1. Who we are
Paprix(“we”, “us”, “our”) is an online service that helps teachers generate exam variations. Our registered address is available on request at support@paprix.app.
2. Data we collect
- Account data: email address, display name, hashed password.
- Exam content: the text you paste or upload for processing.
- Usage data: exam count, subscription tier, login timestamps.
- Billing data: handled entirely by Paddle. We store only your Paddle customer ID and subscription status — never card numbers.
- Technical data: IP address, user agent, structured activity logs for security purposes.
3. How we use your data
- To provide and improve the Paprix service.
- To send transactional emails (account verification, password reset, billing receipts).
- To enforce fair-use limits and detect abuse.
- To comply with legal obligations.
We do not sell your data. We do not use your exam content to train machine-learning models.
4. Data retention
Account data is retained while your account is active. On deletion, personal identifiers are removed within 30 days. Billing records are retained for 7 years for legal compliance. Exam PDFs in cloud storage are deleted immediately on exam deletion.
5. Third-party processors
- Cloudflare R2 — PDF file storage (EU/US data centres).
- Upstash Redis — rate limiting and caching.
- Paddle — payment processing (PCI-DSS compliant).
- SendGrid — transactional email delivery.
- Neon / Supabase — PostgreSQL database hosting.
6. Your rights (GDPR)
If you are located in the EEA or UK, you have the right to:
- Access a copy of your data (Settings → Profile → Download my data).
- Correct inaccurate data (Settings → Profile).
- Delete your account and personal data (Settings → Security → Delete account).
- Object to processing or request restriction — email us.
- Lodge a complaint with your local supervisory authority.
7. Cookies
We use only functional cookies required for authentication (session token). We do not use third-party tracking or advertising cookies.
8. Changes to this policy
We will notify you by email of material changes. Continued use after the effective date constitutes acceptance.
9. Contact
For privacy queries, email support@paprix.app.